Telecaller

Job Description

• Contact potential customers via telephone to introduce company products or services.
• Explain product features, benefits, and pricing to prospective customers.
• Answer incoming calls from customers seeking information about products or services.
• Follow up on leads generated through marketing campaigns or referrals.
• Maintain a database of customer information, including contact details and preferences.
• Meet or exceed weekly and monthly sales targets.
• Handle customer complaints or inquiries in a professional manner.
• Collaborate with the sales team to identify opportunities for cross-selling or upselling products.
• Keep abreast of industry trends and competition to provide insights to the sales team.
• Participate in sales training programs to improve selling skills and product knowledge.